Privacy policy

This section will be expanded as the tool improves, new services are added and/or legislation changes. We will try to notify you of changes before using your data in a new way, but we recommend that you check this page regularly.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

  • Your name
  • Address
  • Phone number
  • Email address
  • Credit/debit card details
  • Other data that you will provide to the system yourself

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can clear your browser data or You can usually modify your browser to prevent this happening. This information is used to identify your preferences and then provide you with a more personalised service.

If you have any questions, comments about privacy, you should email us at privacy_policy@hrh.app